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National Taxpayer Advocate Erin M. Collins today released her statutorily mandated midyear report to Congress. The report says the tax return filing season generally ran smoothly this year, but it identifies delays in issuing refunds to identity theft victims, misleading telephone measures that lead to poor resource allocation decisions, and delays in processing Employee Retention Credit claims as key taxpayer challenges. The report also emphasizes the importance of technology upgrades as the IRS seeks to modernize its operations in the coming years.
Letter 5747C, Potential Identity Theft during Original Processing – TAC AUTH ONLY
This letter is issued to you when Appeals makes a determination on your Collection Due Process hearing request and interest abatement request.
On June 25, I released my mid-year Fiscal Year 2026 Objectives Report to Congress. In it, I praise the IRS for running its best filing season in recent years. It received nearly 141 million individual income tax returns and processed about 138 million without issues for most returns.
Despite experiencing operational uncertainties, telework transitions, and the specter of workforce reductions, IRS employees have continued to uphold the agency’s mission with resilience and dedication and to diligently perform their jobs.
