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October 23, 2023

Recognizing the 2023 National Celebration of Pro Bono

This week, from October 23-27, is the 2023 National Celebration of Pro Bono. The American Bar Association’s Standing Committee on Pro Bono and Public Service created Pro Bono Week in 2009 to celebrate the pro bono work that volunteer lawyers and legal professionals do. This national event is intended to inspire even greater pro bono participation by lawyers and legal professionals. Legal organizations across the country are encouraged to plan events and share them at celebrateprobono.org.

June 21, 2023

National Taxpayer Advocate issues mid-year report to Congress; highlights filing season challenges and focuses on strategic priorities

 

National Taxpayer Advocate Erin M. Collins released her statutorily mandated mid-year report to Congress. The report says the tax-return filing season generally ran smoothly this year, urges the IRS to prioritize a broad array of technology upgrades, and sets forth key objectives of the Office of the Taxpayer Advocate for the upcoming fiscal year.

  • Appeals
  • Correspondence
  • Roadmap Stations

Letter 3193

Notice of Determination Concerning Collection Actions Under Sections 6320 and 6330 of the Internal Revenue Code

  • Taxpayer Resources
July 24, 2020

Tax Tips Detail

January 13, 2023

January 16, 2023, Martin Luther King, Jr. Day of Service

On the third Monday in January, we observe Martin Luther King, Jr., Day of Service. As the National Taxpayer Advocate, I reflect on Rev. Dr. King’s legacy of advocating for systemic change and find inspiration in his courage, dedication, passionate advocacy for civil rights, international peace, and economic justice. His life and work serve as a remarkable example of selflessness and service to others for the benefit of all. The holiday in celebration of Rev. Dr. Martin Luther King, Jr. is the only federal holiday that is also designated by Congress as a national day of service. It is a call to action to take a role in improving our communities.

June 26, 2024

National Taxpayer Advocate issues mid-year report to Congress; highlights filing season challenges and focuses on strategic priorities

 

National Taxpayer Advocate Erin M. Collins today released her statutorily mandated midyear report to Congress. The report says the tax return filing season generally ran smoothly this year, but it identifies delays in issuing refunds to identity theft victims, misleading telephone measures that lead to poor resource allocation decisions, and delays in processing Employee Retention Credit claims as key taxpayer challenges. The report also emphasizes the importance of technology upgrades as the IRS seeks to modernize its operations in the coming years.

  • Correspondence
  • Roadmap Stations
  • Tax Return Processing

Letter 5747C

Letter 5747C, Potential Identity Theft during Original Processing – TAC AUTH ONLY

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  • Appeals
  • Correspondence
  • Roadmap Stations

Letter 4389

This letter is issued to you when Appeals makes a determination on your Collection Due Process hearing request and interest abatement request.

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June 26, 2025

Rain or Shine: The IRS Must Prepare Now for Next Year’s Filing Season

On June 25, I released my mid-year Fiscal Year 2026 Objectives Report to Congress. In it, I praise the IRS for running its best filing season in recent years. It received nearly 141 million individual income tax returns and processed about 138 million without issues for most returns. 

 

Despite experiencing operational uncertainties, telework transitions, and the specter of workforce reductions, IRS employees have continued to uphold the agency’s mission with resilience and dedication and to diligently perform their jobs.