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Volunteer Income Tax Assistance/Tax Counseling for the Elderly

View our interactive tax map to see where you are in the tax process. It could help you navigate your way through the IRS.

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Station Overview

The Volunteer Income Tax Assistance (VITA) program offers free tax help to people who generally make $56,000 or less, persons with disabilities and limited English-speaking taxpayers who need assistance in preparing their own tax returns.

The Tax Counseling for the Elderly (TCE) program offers free tax help for all taxpayers, particularly those who are 60 years of age and older, specializing in questions about pensions and retirement-related issues unique to seniors.

IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals. Most IRS VITA and TCE sites are open through filing season, though some are open longer. Use the locator to find the VITA or TCE site nearest you or call 1-800-906-9887.

The American Association of Retired Persons (AARP) independently operates its Tax-Aide program of volunteers who prepare returns between January and April. Like VITA and TCE, Tax-Aide services are free to qualified taxpayers. Use the Tax-Aide Site Locator for the location of the closest available AARP Tax-Aide sites or call 1-888-227-7669.

Gather records

In advance of preparing a return includes acquiring year-end Forms W-2 from employers, Forms 1099 from banks and other payers, other income documents, documentation of virtual currency transactions, and Forms 1095-A from the Marketplace for those claiming the Premium Tax Credit. You should confirm that each employer, bank or other payer has your current mailing address. Typically, these forms start arriving by mail in January. Review them carefully and, if any of the information shown is inaccurate, contact the employer, bank, or payer right away for a correction.

In addition

To gathering your records to prepare a return, well-organized records make it easier to provide answers if your return is selected for examination or if you receive an IRS notice.

What are my next steps?

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VITA/TCE Information

IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals. Most VITA and TCE sites are open during the peak months of the filing season and some are open longer.


Use the locator to find the VITA or TCE site nearest you or call 1-800-906-9887.

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AARP

The American Association of Retired Persons (AARP) independently operates its Tax-Aide program of volunteers who prepare returns between January and April. Like VITA and TCE, Tax-Aide services are free to qualified taxpayers.


Use the Tax-Aide Site Locator for the location of the closest available AARP Tax-Aide sites or call 1-888-227-7669.

Where can I get additional help?

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Browse common tax issues and situations at TAS Get Help

If you still need help

The Taxpayer Advocate Service is an independent organization within the IRS that helps taxpayers and protects taxpayers’ rights. We can offer you help if your tax problem is causing a financial difficulty, you’ve tried and been unable to resolve your issue with the IRS, or you believe an IRS system, process, or procedure just isn’t working as it should. If you qualify for our assistance, which is always free, we will do everything possible to help you.

Visit www.taxpayeradvocate.irs.gov or call 1-877-777-4778.

Low Income Taxpayer Clinics (LITCs) are independent from the IRS and TAS. LITCs represent individuals whose income is below a certain level and who need to resolve tax problems with the IRS. LITCs can represent taxpayers in audits, appeals, and tax collection disputes before the IRS and in court. In addition, LITCs can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. Services are offered for free or a small fee. For more information or to find an LITC near you, see the LITC page on the TAS website or Publication 4134, Low Income Taxpayer Clinic List.

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Where am I in the tax system?

Volunteer Income Tax Assistance (VITA) /Tax Counseling for the Elderly (TCE)