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Taxpayer Requests Refund

A taxpayer requests refund/abatement of interest, penalties, overpaid tax, and/or additional tax.

Collection Station: Collection Actions

IRS is actively working to collect taxpayers’ overdue tax balance and secure delinquent past year(s) tax returns.

  • Appeals
  • Correspondence
  • Roadmap Stations

Letter 5145

You submitted a written request for a Collection Due Process (CDP)equivalent hearing, most likely by using the Form 12153, Request for Collection Due Process or Equivalent Hearing. Appeals made a decision and you agreed with the decision.

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February 5, 2024

CSS Demo Page

  • Appeals
  • Correspondence
  • Roadmap Stations

Letter 5157

This letter is used in Appeals as an acknowledgement and conference letter based on your appeal of an IRS determination. It may include case specific information, provide a preliminary review summary, identify items to provide in advance to the Appeals technical employee and provide information on obtaining representation.

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  • Correspondence
  • Roadmap Stations
  • Tax Return Processing

Notice CP62 – We Credited Your Account

A payment was applied to your account.

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  • Correspondence
  • Roadmap Stations
  • Tax Return Processing

Notice of Claim Disallowance

The “Claim Disallowance” IRS Letter 105C or Letter 106C is your legal notice that the IRS is not allowing the credit or refund you claimed.

  • Correspondence
  • Exam
  • Roadmap Stations

Notice CP2501

Initial Contact to Resolve Discrepancy Between Income, Credits, and/or Deductions Claimed on Return & Those Reported by Payer

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  • 2012 Annual Report to Congress

Most Serious Problems 2012

  • 2016 Annual Report to Congress

TaxReform

May 3, 2021

Public Service Recognition Week: Thank you to all public servants, including our TAS and IRS employees, for their outstanding service

As we celebrate Public Service Recognition Week, I want to personally acknowledge and honor the many men and women who serve our nation, specifically our TAS and IRS employees – those at the heart of serving millions of taxpayers each year.

  • 2020 Annual Report to Congress

National Taxpayer Advocate 2021 Purple Book

  • 2021 Annual Report to Congress

Newsroom 2021

National Taxpayer Advocate Erin M. Collins released her 2021 Annual Report to Congress