en   An official website of the U.S. Gov
Popular search terms:
Sort by:
  • Appeals
  • Roadmap Stations

Agreed Equivalent Hearing Closing Letter

You submitted a written request for a Collection Due Process (CDP)equivalent hearing, most likely by using the Form 12153, Request for Collection Due Process or Equivalent Hearing. Appeals made a decision and you agreed with the decision.

Show on roadmap

Refund Statute Expiration Date (RSED)

The Refund Statute Expiration Date (RSED) is the end of the time period in which a taxpayer can make a claim with IRS for a credit or refund for a specific tax year(s).

September 18, 2025

When Taxpayers Struggle to Obtain an EIN, Everyone Loses

For many Americans, starting a business represents independence, opportunity, and the chance to contribute to their communities. But before they can open a bank account, hire employees, or file taxes, they need one thing from the IRS: an Employer Identification Number (EIN).

Unfortunately, too many taxpayers encounter obstacles in obtaining an EIN. The process, which should be straightforward, can be marred by delays, technical glitches, and inconsistent procedures that frustrate both taxpayers and tax professionals.

December 21, 2022

Happy Holidays from the Taxpayer Advocate Service and My Requests for Santa

As we all start to gather for the holidays, we at the Taxpayer Advocate Service (TAS) want to wish everyone a happy, healthy, and safe holiday season.

  • Collection
  • Correspondence
  • Roadmap Stations

Notice CP14H – Owed Minimum Essential Health Coverage Payment (Shared Responsibility Payment)

This is the first notice of taxa payment due resulting from not having minimum essential health coverage for you and, if applicable, your dependents. This payment is commonly referred to as the shared responsibility payment (SRP).

Show on roadmap
  • Correspondence
  • Roadmap Stations
  • Tax Return Processing

Notice CP60 -We Removed Payments from Your Account – Balance Due

A payment was applied to your account.

Show on roadmap
  • Appeals
  • Correspondence
  • Roadmap Stations

Taxpayer Files Collection Appeal Program (CAP) Request

These letters entitle you to request a Collection Appeal Program (CAP) appeal because you have property subject to collection action and received a collection action notice or warning of collection action.

Show on roadmap
  • Appeals
  • Correspondence
  • Roadmap Stations

Form 12257

This form is used by Appeals to memorialize an agreement reached in a Collection Due Process (CDP) case.

Show on roadmap
  • 2022 Annual Report to Congress

Newsroom

National Taxpayer Advocate delivers Annual Report to Congress; focuses on taxpayer impact of processing and refund delays

 

August 12, 2025

IRS Appeals Moves Toward Greater Transparency by Sharing Appeals Case Memoranda With Taxpayers

For years, I have urged the IRS Independent Office of Appeals (Appeals) to provide taxpayers with a copy of the Appeals Case Memorandum (ACM) at the conclusion of every case. Appeals routinely shares the ACM, which explains how and why an Appeals Officer came to a final determination, with IRS compliance personnel but historically has not done so with the taxpayer in Examination Appeal cases. As the National Taxpayer Advocate, I have raised this issue in multiple Annual Reports to Congress and in this blog, emphasizing that withholding the ACM from taxpayers undermines both the independence and transparency of Appeals.

 

 

January 4, 2022

The Taxpayer Advocate Service is welcoming 2022 by launching our website en Español

In December 2020, we redesigned our website, and I am excited to share our continued commitment to advocacy by providing our website in Spanish.

  • 2025 Annual Report to Congress

Newsroom 2025

National Taxpayer Advocate delivers Annual Report to Congress; finds taxpayer service was strong in 2025 but foresees challenges for taxpayers who encounter problems in 2026