Filing season kicked off on January 24 this year. Each filing season comes with challenges for taxpayers such as choosing a qualified return preparer, locating a Volunteer Income Tax Assistance (VITA) site, and understanding the issues to address on their tax returns. The Earned Income Tax Credit (EITC) Awareness Day is a one-day national education program to alert taxpayers to the importance of the EITC and teach them how to claim it properly.
The EITC’s significance shows in its numbers: In fiscal year (FY) 2020, over 26 million taxpayers received the EITC, and the average EITC amount was nearly $2,500. In FYs 2018 and 2019, a similar number of taxpayers received the EITC, and that average amount was also nearly $2,500 in both years. It’s certainly a valuable credit for taxpayers, and one which requires careful attention to its details.
The American Rescue Plan Act (ARPA) enacted a couple of changes to the EITC. Some are permanent while some are temporary, presently applying only to tax year (TY) 2021 returns.
Let’s start with some of the EITC’s temporary changes, applying only to TY 2021 tax returns:
Let’s continue with some of the permanent changes to the EITC:
The EITC rules are complicated, and EITC audits can be time consuming. In FY 2020, the IRS conducted nearly 158,000 EITC audits. Of these, 16.3 percent were closed as “no change”, 23.5 percent closed as “taxpayer default”, 34.8 percent were closed as “with no response from the taxpayers”, and only 464 petitioned the U.S. Tax Court. The IRS closed nearly 100,000 more EITC audits in pre-pandemic FY 2019. That year, the IRS conducted almost 257,000 EITC audits. Of these, 13 percent closed “unchanged”, 26.8 percent closed as “taxpayer default”, and 939 taxpayers petitioned the U.S. Tax Court.
The IRS has posted information and developed tools to assist taxpayers undergoing an audit in order to facilitate accurate audit responses. These web tools are beneficial, especially because the IRS is slow to respond to taxpayer calls. As I discuss in my 2021 Annual Report to Congress, the IRS’s telephone service is woefully inadequate, hovering at a level of service of 21 percent across its phone lines in FY 2021. In that fiscal year, the IRS received about 282 million telephone calls. Customer service representatives answered only about 32 million, or 11 percent, of those calls. Those corresponding with the IRS about an EITC audit may also feel frustrated.
As I also discuss in my 2021 Annual Report to Congress, the IRS had approximately 4.75 million pieces of taxpayer correspondence in its backlogged inventory in mid-December 2021.
Help is available to eligible taxpayers:
Learn more from an EITC Awareness Day event near you. TAS will be hosting or participating in EITC Awareness Day and other pre-filing season events to ensure taxpayers understand the EITC and can properly claim it. IRS.gov contains many tools and resources to assist taxpayers with EITC qualification and benefits.
Remember to avoid processing delays:
Errors or inconsistencies with IRS records will cause delays in processing.
The views expressed in this blog are solely those of the National Taxpayer Advocate. The National Taxpayer Advocate presents an independent taxpayer perspective that does not necessarily reflect the position of the IRS, the Treasury Department, or the Office of Management and Budget. NTA Blog posts are generally not updated after publication. Posts are accurate as of the original publication date. Portions of this blog may have been developed with the assistance of artificial intelligence. All AI-assisted content has been reviewed, verified, and approved by the National Taxpayer Advocate or TAS staff to ensure accuracy and integrity.