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July 8, 2025

Section 603 of the TAS Act Could Help Taxpayers Get Refunds Faster

Among its many provisions, Section 603 of the TAS Act is especially significant for its potential to reform the way the IRS processes refund claims. If enacted, Section 603 could remedy long-standing inefficiencies and delays in IRS refund processing and adjudication, similar to our prior legislative recommendation.

Notice / Letter template

This letter is issued by the Appeals Office of the IRS acknowledging they received your withdrawal request for a Collection Due Process (CDP) or Equivalent Hearing (EH).

October 12, 2022

The Taxpayer Advocacy Panel Celebrates 20 Years of Making the IRS Work Better for You

It gives me great pride and joy to celebrate the 20th anniversary of the Taxpayer Advocacy Panel!

This year, the Taxpayer Advocacy Panel (TAP) marks a major milestone – two decades of advancing its mission of improving IRS customer service and administrative processes for U.S. taxpayers nationwide and abroad. With the challenges of the past few years, the dedicated work of our TAP volunteers is more important than ever to help identify and prioritize initiatives to modernize the IRS, improve customer service, and protect taxpayer rights.

  • Appeals
  • Correspondence
  • Roadmap Stations

Letter 4388

This letter is issued by the IRS Independent Office of Appeals (Appeals), requesting that you withdraw your request for a Collection Due Process (CDP) hearing or equivalent hearing.

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  • Collection
  • Correspondence
  • Roadmap Stations

Notice CP504

The Notice CP504 (also referred to as the Final Notice) is mailed to you because the IRS has not received payment of your unpaid balance

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  • Collection
  • Correspondence
  • Roadmap Stations

Collection Alternatives Station

You receive a notice or letter from the IRS about a balance due on your account, missing returns, a lien, or a levy. There are several collection alternatives available to you to resolve these issues.

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  • 2025 Annual Report to Congress

National Taxpayer Advocate 2026 Purple Book

The National Taxpayer Advocate is releasing the National Taxpayer Advocate 2025 Purple Book. In it, she presents a concise summary of  legislative recommendations that she believes will strengthen taxpayer rights and improve tax administration. Most of the recommendations have been made in detail in prior reports, but others are presented in this book for the first time. She believes that most of the recommendations presented in this volume are non-controversial, common sense reforms that the tax-writing committees and other Members of Congress may find useful.

December 13, 2023

National Taxpayer Advocate Erin M. Collins named one of the Most Influential People in Accounting for 2023

Accounting Today selects Erin M. Collins as one of the 100 Most Influential People for 2023.

September 29, 2023

If There Is a Government Shutdown, the Taxpayer Advocate Service Will Not Be Permitted to Assist Taxpayers

As of today, it appears Congress may not approve appropriations legislation to fund parts of the government, including the IRS, by the start of the fiscal year that begins on Sunday, October 1st.

May 6, 2021

A Creative LITC Partnership to Better Serve Taxpayers: These Superheroes Change in a Museum – Not a Phone Booth!

Utah’s Centro Hispano LITC recently needed a new home from which to serve taxpayers. Thinking outside the box, the clinic asked a nearby museum, The Leonardo, Museum of Creativity and Innovation, to share its office space. As a participant in the Museums for All initiative, The Leonardo recognized the opportunity to increase access to its facility and help another local community service organization. It agreed to house the Centro Hispano LITC, and an exciting new partnership was born.

November 1, 2021

TAS Pre-Filing Season Washington

Let your Local Taxpayer Advocate teach you important tax tips to prevent tax return processing errors and refund delays

  • 2024 Annual Report to Congress

National Taxpayer Advocate 2025 Purple Book

The National Taxpayer Advocate is releasing the National Taxpayer Advocate 2025 Purple Book. In it, she presents a concise summary of  legislative recommendations that she believes will strengthen taxpayer rights and improve tax administration. Most of the recommendations have been made in detail in prior reports, but others are presented in this book for the first time. She believes that most of the recommendations presented in this volume are non-controversial, common sense reforms that the tax-writing committees and other Members of Congress may find useful.