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Overview
IRS Phone lines are operations during regular IRS business hours (excluding federal holidays);
- Monday – Friday from 7:00 a.m. to 7:00 p.m. local time (Alaska and Hawaii follow Pacific Time).
- Puerto Rico is open from 8:00 a.m. to 8:00 p.m. local time.
During periods of high call volume or when wait times exceed 15 minutes, you may be offered a return call during regular IRS business hours instead of waiting on hold. The IRS phone line assistors can help with many topics (except complex topics).
- Individual Taxpayers: 1-800-829-1040
- Business Taxpayers: 1-800-829-4933
- Practitioner Priority Service: 1-866-860-4259
Telephone service wait times can average 3 minutes. Some telephone service lines may have longer wait times.
Telephone service wait times are higher on Monday and Tuesday, during Presidents Day weekend and around the April tax filing deadline.
Telephone service wait times can average 15 minutes. Some telephone service lines may have longer wait times.
Telephone service wait times are generally shorter Wednesday through Friday.
Our help lines are open Monday through Friday. Residents of Alaska and Hawaii should follow Pacific time. Phone lines in Puerto Rico are open from 8 a.m. to 8 p.m. local time.
If you can’t find the answers to your tax questions on IRS.gov, IRS offers you help in more than 350 languages with the support of professional interpreters. For assistance in Spanish, call 800-829-1040. For all other languages, call 833-553-9895. You will reach an IRS assistor who can:
Please note, IRS TAC’s provide assistance only on specific topics.
Additional resources are available on IRS.gov or call the IRS tax law phone line, 800-829-1040, or use the IRS forms and publications.
Understanding your notice or letter
For more specifics on your notice, visit Understanding your IRS Notice or Letter on IRS.gov
Get Help topics
Browse common tax issues and situations at TAS Get Help
If you still need help
The Taxpayer Advocate Service is an independent organization within the IRS. TAS helps taxpayers resolve problems with the IRS, makes administrative and legislative recommendations to prevent or correct the problems, and protects taxpayer rights. TAS helps all taxpayers (and their representatives), including individuals, businesses, and exempt organizations. You may be eligible for free TAS help if your IRS problem is causing financial difficulty, if you’ve tried and been unable to resolve your issue with the IRS, or if you believe an IRS system, process, or procedure just isn’t working as it should.
TAS has offices in every state, the District of Columbia, and Puerto Rico. To find your local advocate’s number:
Low Income Taxpayer Clinics (LITCs) assist individuals whose income is below a certain level who need to resolve tax problems with the IRS. They also provide education, outreach, and information on taxpayer rights to individuals who speak English as a second language. LITCs represent taxpayers in disputes before the IRS and courts and help taxpayers respond to IRS notices and correct account problems. Services are offered for free or a small fee. LITCs are independent from the IRS and TAS. For more information or to find an LITC near you, see the LITC Page or Publication 4134, Low Income Taxpayer Clinic List. You can also request Pub. 4134 by calling 800-TAX-FORM (800-829-3676).
View our Interactive Tax Map
Let us help you navigate your way through the IRS. Visit our interactive tax map to see where you are in the tax process.
Taxpayer Roadmap
The taxpayer Bill of Rights is grouped into 10 easy to understand categories outlining the taxpayer rights and protections embedded in the tax code.
It is also what guides the advocacy work we do for taxpayers.
