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FY23 Goal 2: Protect Taxpayer Rights and Reduce Burden

Organizational Objectives

1
1.

Continue to analyze tax return data, administrative EITC audit files, and census data to recommend a credit structure that is easier to administer while generating similar benefits to low-income families.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter
: Pending

2
2.

Continue to analyze why taxpayers often do not respond to various types of IRS notices and letters and how to improve the response rate.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter
: Pending

3
3.

Continue to advocate for improved collection policies and procedures through discussions with IRS Collection policy leaders and in reviewing Internal Revenue Manual (IRM) provisions and correspondence to taxpayers.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter
: Pending

4
4.

Continue to work with the IRS to end systemic assessment of International Information Returns (IIR) penalties and replace that system with a more efficient and equitable program.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter
: Pending

5
5.

Assess the effectiveness of the IRS’s plans to reduce its backlog of amended returns.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter
: Pending

6
6.

Advocate for mitigation of the unintended impact of the filing season postponements on taxpayers who took advantage of the postponed filing season and whose advance payments (including withholding and quarterly payments) no longer align with the due date for 2019 and 2020 tax returns, resulting in the payments falling outside the three-year lookback period.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter:
Pending

7
7.

Identify e-filing barriers and work with the IRS to improve the accuracy and efficiency of paper return processing.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter
: Pending

8
8.

Work with the IRS to improve phone service and advocate for multiyear funding from Congress.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter
: Pending

9
9.

Continue to collaborate with the IRS to ensure continued improvement of the IRS’s telephone and in-person service.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter
: Pending

10
10.

Continue to identify case process efficiencies, including requesting expansion of our delegated authorities and partnering with Enterprise Case Management (ECM) to modernize processes.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter
: Pending

11
11.

Continue to provide recommendations to improve timely processing of Individual Taxpayer Identification Number (ITIN) applications and associated tax returns and promote communications and education for the resident alien community.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter
: Pending

12
12.

Evaluate the TAS case intake process to determine if adding additional intake methods would reduce taxpayer burden.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter
: Pending

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