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Published:   |   Last Updated: December 18, 2023

CP 24 – Estimated Tax Credits Discrepancy – We Changed Your Return to Match Your Credits or Payments Posted to Your Account -You May Have a Credit or Overpayment

 

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Station Overview

We changed your return because we found a difference between the amount of estimated tax payments on your tax return and the amount we posted to your account. You may have a credit because of these changes. The notice may also cover other changes we made while processing your return. 

This station may include additional topics that have not yet been covered here. Please check back frequently for updates.

What does this letter or notice mean to me?

The IRS received your tax return and found, when processing your tax return, that the estimated tax payments posted to your account do not match the amount shown on your tax return. 

How did I get here?

The IRS received your tax return and found, when processing your tax return, that the estimated tax payments posted to your account do not match the amount shown on your tax return. 

What are my next steps?

Compare the amount of estimated tax payments, if any, shown on your tax return with payments shown in your financial records. If this notice correctly shows the payments on your account, you do not need to take any action. If you disagree with this notice, then call the IRS at the number listed in your notice or mail a copy of your notice and an explanation of any changes needed on your account.

Contacting the IRS by mail may delay resolution of your account issue.

Where can I get additional help?

Understanding your notice or letter

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If you still need help

The Taxpayer Advocate Service is an independent organization within the IRS that helps taxpayers and protects taxpayers’ rights. We can offer you help if your tax problem is causing a financial difficulty, you’ve tried and been unable to resolve your issue with the IRS, or you believe an IRS system, process, or procedure just isn’t working as it should. If you qualify for our assistance, which is always free, we will do everything possible to help you.

Visit www.taxpayeradvocate.irs.gov or call 1-877-777-4778.

Low Income Taxpayer Clinics (LITCs) are independent from the IRS and TAS. LITCs represent individuals whose income is below a certain level and who need to resolve tax problems with the IRS. LITCs can represent taxpayers in audits, appeals, and tax collection disputes before the IRS and in court. In addition, LITCs can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. Services are offered for free or a small fee. For more information or to find an LITC near you, see the LITC page on the TAS website or Publication 4134, Low Income Taxpayer Clinic List.

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Did you know there is a Taxpayer Bill of Rights?

The taxpayer Bill of Rights is grouped into 10 easy to understand categories outlining the taxpayer rights and protections embedded in the tax code.

It is also what guides the advocacy work we do for taxpayers.

Read more about your rights