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Published:   |   Last Updated: December 20, 2023

CP 21-B – We Made the Changes You Requested, Refund Due

 

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Station Overview

We made the changes you requested to your tax return for the tax year specified on the notice. You should receive your refund within 2-3 weeks of the date on your notice as long as you don’t owe other tax or debts the IRS is required to collect. 

This station may include additional topics that have not yet been covered here. Please check back frequently for updates.

What does this letter or notice mean to me?

The IRS made the changes you requested to your tax return (i.e., an amended return) for the tax year on the notice you received. You should receive your refund within 2-3 weeks of the date on your notice as long as you don’t owe other tax or debts the ISR is required to collect. 

How did I get here?

You requested changes to your tax return for the tax year on your notice. You should receive your refund within 2-3 weeks of the date on your notice as long as you don’t owe other tax or debts the IRS is required to collect. 

What are my next steps?

  • Read your notice carefully to see what we changed. 
  • Contact us if you disagree with the changes we made. 
  • Correct the copy of your tax return that you kept for your records. 
  • Be sure to report any interest we paid you on the tax return for the year in which you received the interest. 

 

I need more information

If you disagree with the notice, call the IRS at the toll-free number on the top right corner of your notice. Please have your paperwork (such as cancelled checks, amended return, etc.) ready when you call.

Where can I get additional help?

Understanding your notice or letter

Get Help topics

Browse common tax issues and situations at TAS Get Help

If you still need help

The Taxpayer Advocate Service is an independent organization within the IRS that helps taxpayers and protects taxpayers’ rights. We can offer you help if your tax problem is causing a financial difficulty, you’ve tried and been unable to resolve your issue with the IRS, or you believe an IRS system, process, or procedure just isn’t working as it should. If you qualify for our assistance, which is always free, we will do everything possible to help you.

Visit www.taxpayeradvocate.irs.gov or call 1-877-777-4778.

Low Income Taxpayer Clinics (LITCs) are independent from the IRS and TAS. LITCs represent individuals whose income is below a certain level and who need to resolve tax problems with the IRS. LITCs can represent taxpayers in audits, appeals, and tax collection disputes before the IRS and in court. In addition, LITCs can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. Services are offered for free or a small fee. For more information or to find an LITC near you, see the LITC page on the TAS website or Publication 4134, Low Income Taxpayer Clinic List.

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Did you know there is a Taxpayer Bill of Rights?

The taxpayer Bill of Rights is grouped into 10 easy to understand categories outlining the taxpayer rights and protections embedded in the tax code.

It is also what guides the advocacy work we do for taxpayers.

Read more about your rights