All Taxpayer Advocate Service Offices are Open

After a prolonged government shutdown, all Taxpayer Advocate Service (TAS) offices have reopened. Please understand we will need some time to sort through cases, calls, and faxes that were received while we were closed. Our case advocates are diligently working to address financial hardship cases and the most critical emergencies first.

Please be aware that if you call our offices, your call may go to voicemail. We encourage you to leave your name, phone number, case number (if applicable), and detailed information about your case. Your case is important to us, and we will get back to you as soon as we are able to do so.

While our response times will be longer than usual, we thank you for your patience.

In the meantime, please see some self-help resources below that may be of assistance.

• TAS FAQs: Get answers to our frequently asked questions
• Contact a TAS Office: Do you have an open case and need to contact your local office? Visit our contact page to find an office in your area.
• Taxpayer Roadmap: The U.S. tax system can be difficult to navigate. Use the Taxpayer Roadmap to see where you might be in the taxpayer journey. If you received a notice or letter from the IRS you can use the tool to search your notice or letter number to get more information and next steps to help you on your way.
• TAS News & Information: Visit this section to get access to TAS news, TAS Tax Tips, self-serve Get Help topics, the NTA Blog, and more.
• TAS Social Media: Get helpful tax information 24-7 by following TAS and National Taxpayer Advocate Erin M. Collins on social media.
• IRS.gov: Visit the IRS website for up-to-date tax news, information on tax forms and instructions, refunds, tax credits and deductions, and more.