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Published:   |   Last Updated: May 29, 2026

Improve Responses to Freedom of Information Act Requests

Improving the timeliness, completeness, and transparency of IRS responses to Freedom of Information Act requests is necessary to uphold taxpayer rights, administrative accountability, and public trust.

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Objective 4

TAS Recommends

To strengthen FOIA administration and uphold taxpayer rights, TAS recommends that the IRS:

Recommendation 7-1

Reduce Processing Time: Develop and implement a plan by the end of CY 2025 to significantly reduce the average processing time for FOIA requests and ensure more responses are issued within the 20-day statutory timeframe.

Quarter 1 Updates

TAS is reviewing how to incorporate this initiative into an existing or new Collaborative Team, a Systemic Advocacy Project, or a potential FY 2025 Annual Report to Congress Most Serious Problem. Progress during this period was affected by the lapse in appropriations and related operational impacts, including reduced staffing capacity, reassignment of work and priorities, and a reevaluation of TAS’s approach to managing systemic advocacy objectives and associated initiatives.

Quarter 2 Updates

No substantive progress has been made in Q2. TAS will focus in Q3 on engaging with IRS on improvements for FOIA processing times.

Recommendation 7-2

Address the FOIA Backlog: Establish a comprehensive strategy by the end of CY 2025 to reduce the FOIA request backlog to sustainable levels and prevent future accumulation.

Quarter 1 Updates

TAS is reviewing how to incorporate this initiative into an existing or new Collaborative Team, a Systemic Advocacy Project, or a potential FY 2025 Annual Report to Congress Most Serious Problem. Progress during this period was affected by the lapse in appropriations and related operational impacts, including reduced staffing capacity, reassignment of work and priorities, and a reevaluation of TAS’s approach to managing systemic advocacy objectives and associated initiatives.

Quarter 2 Updates

No substantive progress has been made for Q2. TAS will focus in Q3 on engaging with IRS on improvements for FOIA processing times.

Recommendation 7-3

Modernize FOIA Processes: Upgrade FOIA processing systems and workflow to enhance timeliness, efficiency, and consistency across all IRS business units by the end of CY 2025. This may include leveraging automation and improved case management systems.

Quarter 1 Updates

TAS is reviewing how to incorporate this initiative into an existing or new Collaborative Team, a Systemic Advocacy Project, or a potential FY 2025 Annual Report to Congress Most Serious Problem. Progress during this period was affected by the lapse in appropriations and related operational impacts, including reduced staffing capacity, reassignment of work and priorities, and a reevaluation of TAS’s approach to managing systemic advocacy objectives and associated initiatives.

Quarter 2 Updates

The IRS is implementing new technology and automation tools intended to improve FOIA document review and redaction processes. These efforts include the use of Robotic Process Automation (RPA) for case creation and enhanced search and redaction capabilities. The expected implementation date is by the end of FY26.

The IRS also launched a collaboration tool within FOIAXpress that allows employees to share, review, redact, and document withholding determinations within a single platform. According to the IRS, these enhancements are expected to reduce manual processing, improve workflow efficiency, and support more timely delivery of FOIA responses.

TAS will continue to monitor the status of these efforts to meet the intended objectives.

Recommendation 7-4

Clarify FOIA Procedures and Training: Review and update internal FOIA procedures and training material to ensure IRS employees understand what information they must disclose and how to avoid excessive or unnecessary redactions, consistent with FOIA’s intent.

 

Quarter 1 Updates

TAS is reviewing how to incorporate this initiative into an existing or new Collaborative Team, a Systemic Advocacy Project, or a potential FY 2025 Annual Report to Congress Most Serious Problem. Progress during this period was affected by the lapse in appropriations and related operational impacts, including reduced staffing capacity, reassignment of work and priorities, and a reevaluation of TAS’s approach to managing systemic advocacy objectives and associated initiatives.

Quarter 2 Updates

The IRS maintains FOIA policies, IRM guidance, and proactive disclosure procedures intended to support compliance with FOIA disclosure requirements. The IRS also issues internal guidance reminding employees of their responsibilities related to transparency and disclosure obligations. TAS will continune to monitior and advocate for enhanced employee training and clearer guidance to promote more consistent disclosure practices aligned with FOIA’s intent.