During Quarter 3, no significant progress was made on this specific activity. Although there were no Operational Completion Plans (OCPs) or Data Gathering Calls related to scheme notices, TAS continued engaging with the IRS to discuss frozen refund cases and identify opportunities to improve taxpayer communication.
TAS held regular discussions with the IRS to evaluate whether updates to existing guidance, including the Internal Revenue Manual (IRM), were warranted to better assist IRS employees in responding to taxpayer inquiries regarding frozen refunds. These discussions support the broader objective of ensuring taxpayers receive accurate, timely, and consistent information when their refunds are delayed due to concerns about potentially improper credits or deductions.
TAS will continue working with the IRS to identify opportunities to improve taxpayer communications and advocate for clear guidance that helps taxpayers understand the status of their refunds and the steps necessary to resolve any outstanding issues.