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FY23 Goal 1: Resolve Taxpayer Problems Accurately and Timely

Organizational Objectives

1
1.

Recruit college graduates, increase staffing, and realign TAS’ services to better meet taxpayer needs.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter: Pending

 

2
2.

Evaluate the IRS’s transparency by reviewing the IRS’s progress in processing returns and other forms as well as its progress in providing taxpayers as much information as possible about processing delays or their refund status.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter: Pending

3
3.

Work with the IRS to eliminate correspondence audit barriers that hinder low-income taxpayer audit resolution, increase burden on taxpayers, and increase the use of downstream resources.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter: Pending

4
4.

Work with the IRS to assist taxpayers whose requested ITIN renewal was not processed timely.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter: Pending

5
5.

Continue to work with the IRS to identify opportunities to minimize refund delays for taxpayers whose legitimate tax returns are delayed by IRS fraud filters.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter: Pending

6
6.

Partner with the Taxpayer Experience Office to provide improved options for taxpayers accessing IRS services.

Status: Open
Expected Completion Date: TBD

Quarterly Update:
1st Quarter: Pending

Return to FY23 TAS Operational Plan
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