TAS is currently assisting taxpayers with tax year 2025 or earlier cases where the IRS has processed the tax return, made adjustments, and subsequently mailed the taxpayer a notice discussing the adjustments.

TAS is not currently assisting with paper-filed income tax returns, for any tax year 2025 or earlier, that the IRS has not yet processed or entered into its system. TAS will wait 60 days after the IRS shows receipt of the paper return before accepting a case, giving the IRS time to complete normal processing. However, we will assist taxpayers who filed their return electronically where the return has been delayed in processing and all case acceptance criteria is met.

TAS is not currently assisting with income tax returns filed prior to January 1, 2025, if the IRS stopped the refund through its income verification program or requests additional information or documentation to process the return.

This limitation also applies to tax year 2025 income tax returns when the IRS stops a refund through the income verification program or requests additional information or documentation to process the return. TAS will begin accepting these current year cases after October 31. In the meantime, taxpayers should verify their income, withholding, and credits are reported correctly. If corrections are needed, then an amended return may be required.

Current or prior tax year returns filed in calendar year 2026 are not eligible for assistance, when refunds are held because the direct deposit information is incorrect or not included on the return and the taxpayer would like the refund issued by paper check.

For updates on current year return status, refer to Where’s My Refund or Where’s My Amended Return.