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December 4, 2023

Charitable Contributions

Charitable contributions, or donations, are gifts of goods or money to a qualified organization.
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  • Refunds
May 16, 2022

Lost or Stolen Refund

f one of these apps indicates the IRS issued your refund, but you haven’t received it, your refund may have been lost, stolen, or misplaced.
September 19, 2022

Disaster Relief

Tax guidance for taxpayers affected by disaster situations and needing disaster relief.
May 22, 2025

Your tax “to-do” list: important tax dates

The Taxpayer Advocate Service shares information on important tax deadlines for individuals and businesses.

August 14, 2024

How Taxpayers Can Respond to Notices of Claim Disallowance on their ERC Claim

The IRS announced in June that it was entering the next stage of Employee Retention Credit (ERC) work and that following a review of submitted claims, it plans to deny tens of thousands of improper high-risk, “erroneous” ERC claims while starting a new round of processing lower-risk claims to help eligible taxpayers.

May 31, 2023

Join National Taxpayer Advocate Erin M. Collins at the 2023 IRS Nationwide Tax Forum

Earn CPE credits, and join us in-person at this year’s Tax Forum. Join National Taxpayer Advocate Erin M. Collins at the 2023 IRS Nationwide Tax Forum 

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  • Issues & errors
April 26, 2022

Identity Theft

Identity Theft is “a fraud that is committed or attempted, using a person’s identifying information without authority.”
December 9, 2024

The Taxpayer Advocate Service’s Laguna Niguel office moves to Lake Forest, CA

New Florida office location continues to serve local taxpayers in need of tax assistance.

May 28, 2025

Get Current on Your Federal Taxes

Part of your Mid-Year Tax Checkup should include seeing whether you have any overdue tax returns and making sure you file them as soon as possible.  If you’re not sure whether you are required to file, you can use the IRS’s Interactive Tax Assistant Do I Need to File a Tax Return? to help figure it out.

July 2, 2019

Success Story Pro Bono Volunteers Help Taxpayer Prevail in U.S. Tax Court

A Spanish-speaking taxpayer providing childcare, a critical service in high demand, was audited by the IRS. During the examination, the IRS reviewed her tax return filed as a sole proprietor and disallowed various credits, including the Earned Income Tax Credit (EITC). For lower income sole proprietors, tax credits can be critically important in helping the proprietor pay their Social Security and Medicare taxes. For this taxpayer, the need was even more acute as the refund was earmarked to help her meet the needs for her own special needs child. Two of the LITC’s volunteer attorneys stepped in to represent this mother and childcare provider in the U.S. Tax Court. With the attorneys’ assistance, the IRS disallowance was reversed, and she received all the credits she claimed on her tax return.

 

 

 
September 1, 2023

TAS ensures statutes are appropriately enforced

Every year the Taxpayer Advocate Service (TAS) helps thousands of people with tax problems. This success story is only one of many examples of how TAS helps resolve taxpayer issues.

When a taxpayer does not file a required tax return, the IRS has the option of preparing the return on their behalf, which is commonly called a Substitute for Return (SFR).
March 29, 2023

Taxpayer Advocate Service Helps CPA Resolve Taxpayer’s Identity Theft Issue

Every year the Taxpayer Advocate Service (TAS) helps thousands of people with tax problems. This success story is only one of many examples of how TAS helps resolve taxpayer issues.

A Certified Public Accountant (CPA) representing a taxpayer contacted TAS for assistance. His client was extremely frustrated with trying to work with the IRS to resolve an issue with the processing of two of her tax returns.
November 20, 2025

What Should I Do If I Receive Someone Else’s Information From the IRS?

If you receive information from the IRS that doesn’t belong to you, this is known as an inadvertent unauthorized disclosure.

July 9, 2025

Avoiding Common Mistakes When Claiming Credits

There are many credits available for families with dependents, but sometimes the qualifications for these credits can be confusing. If you make an error when claiming credits on your federal tax return, it could result in a delay in receiving your refund, an audit, a denial of all or a portion of your credit, and you could be potentially liable for penalties and interest. To ensure a smooth process and receive your refund promptly, avoid these common mistakes made when claiming some of the more popular tax credits  

December 10, 2024

National Taxpayer Advocate Erin M. Collins Shines as One of Accounting’s Most Influential People in 2024

For the third consecutive year, Erin M. Collins, the National Taxpayer Advocate, has been recognized by Accounting Today as one of the 100 Most Influential People shaping the future of the accounting profession. This prestigious list honors trailblazing leaders who are driving progress whether by leveraging emerging technologies or empowering the people who will define the profession’s future.

August 23, 2023

The IRS Launches Paperless Processing Initiative

Starting in 2024, you can begin communicating with the IRS digitally; additional enhancements coming in 2025. 

February 11, 2025

Employer-Provided Childcare Credit

If you are an employer who provides childcare services to your employees, you might be eligible for the Employer-Provided Childcare Credit. The credit is an incentive for taxpayers to provide childcare services to their employees.