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November 21, 2024

Help Us Fix “Big Picture” Tax Problems and Advocate for Change

The mission of the Taxpayer Advocate Service (TAS) covers what I often refer to as three pillars of service:

  1. Protecting taxpayer rights;
  2. Helping taxpayers resolve problems with the IRS; and
  3. Recommending and advocating for changes that will prevent future problems.

Essentially, everything we do at TAS falls within one of these three pillars. Often on the NTA Blog I dive into topics that cover any and all of these areas but today I want to focus on the third pillar. It is what we refer to as Systemic Advocacy.

November 3, 2023

TAS Untangles Complex Refund Issue

A taxpayer came to TAS after her bank returned her refund to the IRS via a cashier’s check because the bank account number on her tax return was off by one digit. Although the taxpayer provided a copy of the cashier’s check showing the full refund had been returned, the IRS would only issue a replacement refund for $20.

 

 
August 17, 2023

EITC Audits: What You Need to Know

TAS continues to advocate for legislation that would restructure the EITC to make it simpler for taxpayers.  Despite the challenges involved, I encourage all taxpayers undergoing an EITC audit to fully participate in the EITC audit process and work with the IRS by supplying any available documentation to support EITC eligibility.

July 10, 2024

Don’t Get Taken in by Shady Solar Panel Scams

You may have heard stories about people being misled and fed false information by solar panel salespeople. Falling prey to these scams can end up costing you thousands of dollars.

April 3, 2025

Keep safe on social media at tax time

Waiting on your tax refund can be difficult. It can be even more so when you are unsure about the status or why there might be a delay beyond the timeframe you expected your refund. While you are checking the status of your refund or responding to any IRS requests for additional information, make sure you to protect your personal and tax account information.

August 10, 2021

Have you Recently Filed a Petition with the U.S. Tax Court?

The U.S. Tax Court is a federal court that Congress established to provide a judicial forum where taxpayers can contest a tax deficiency determined by the Internal Revenue Service (IRS) before paying the disputed amount. Upon the filing of a petition to the Tax Court, the Tax Court assigns a docket number to the petition, processes it, and serves a copy on the IRS. This notification process makes the IRS aware that a petition has been filed and ensures that the IRS takes the appropriate action in preparation for litigation. Unagreed examination deficiency cases that are not petitioned within the prescribed time frame (90 days, or 150 days for statutory notices of deficiency addressed to a person outside the U.S.) can be legally assessed, closed, and the collection process initiated.

July 22, 2021

You Too Can Make a Difference in Tax Administration

Over the past year, an IRS task force, which included TAS representatives, considered public and internal comments to improve Form 8857, Request for Innocent Spouse Relief. In June 2021, the IRS released the revised draft form, which included several improvements. Commenting on IRS products is an important avenue taxpayers can use to make themselves heard and suggest improvements for tax administration. The revision of Form 8857 is one example, demonstrating how the IRS can collaborate with the public to improve its service to taxpayers and support taxpayer rights. You can view the draft form by searching for Form 8857 here.

December 2, 2025

Giving Tuesday: Giving Back and Staying Tax Smart

Every year after Thanksgiving, millions of Americans come together for Giving Tuesday, a global day dedicated to giving back. Whether you’re pitching in for a local charity, supporting disaster relief efforts, volunteering your time, or contributing to a cause close to your heart, your gift truly matters. And as the holiday season warms our hearts and reminds us of the joy of giving, it also reminds us to give wisely, watch out for potential scammers, and stay smart about the potential tax benefits of charitable giving.

July 10, 2024

How to resolve the third-party Form 1042-S reporting for withholding if you are a non-U.S. resident

If you’re one of several thousand people who were affected by a brokerage acquisition over-withholding, you may be issued a Form 1042-S. This has been an issue for a significant number of taxpayers, so here are the steps to take to recover the over-withheld amount. If a brokerage firm issued you a Form 1042-S for the 2023 tax year because funds were withheld and paid to the IRS from a stock conversion you were a party to, the only means to recover the over withheld amount after March 15, 2024, is to file a refund claim. In this case, a refund claim is a U.S. tax return requesting a refund. 

  • Collection
  • Correspondence
  • Roadmap Stations

Notice CP39 – Overpayment, Refund Applied to Other Tax Debt (Offset)

Your tax return may show you’re due a refund from the IRS. However, if you owe a federal tax debt from a prior tax year, the IRS may keep (offset) some or all your tax refund to pay your debt.

Show on roadmap
April 28, 2022

IRS Online Accounts Do Not Have Sufficient Functionality and Integration With Existing Tools to Meet the Needs of Taxpayers and Tax Professionals

In my 2021 Annual Report to Congress, I identified the ten most serious problems (MSPs) facing taxpayers. One of the MSPs I would like to highlight is the IRS’s  inadequate online accounts for taxpayers, businesses and tax professionals.

  • Get Help Pages
  • Filing returns
January 6, 2022

Extensions of Time to File

Circumstances may keep you from filing on time. Fortunately, you can request extra time to file by asking for extensions.
March 7, 2023

Standard Mileage Deduction Rates Should Be Consistent for All Taxpayers

I and others have written tomes about the complexity of the tax code and the burdens that tax law complexity imposes on taxpayers and the IRS alike. Taxpayers (and tax professionals) are often left wanting to pull out their hair, and comedians often mine the tax code for fresh material, especially during tax season.

  • Get Help Pages
  • General
January 24, 2022

Getting an ITIN

An Individual Taxpayer Identification Number (ITIN) is a nine-digit number issued by the IRS to be used on a tax return.
June 13, 2025

TAS Encourages You to Provide Comments on Transitioning to Electronic Payments by June 30

Know your rights and what to do if the IRS sends you a bill after you already paid your taxes.

  • Get Help Pages
  • Issues & errors
December 21, 2021

Incorrect Tax Return

A tax return can be incorrect or incomplete for many different reason. Learn more about an Incorrect Tax Return.
  • Get Help Pages
  • Issues & errors

Injured Spouse

You're an Injured Spouse if your share of the refund on your joint tax return was applied against a separate past-due debt belonging just to your spouse.