Popular search terms:
Published:   |   Last Updated: September 5, 2023

Taxpayer Seeks Answers to Tax Questions

View our interactive tax map to see where you are in the tax process. It could help you navigate your way through the IRS.

Show on Roadmap
Taxpayer Roadmap with folded image in front

What are my next steps?

Notices or letters may include additional topics that have not yet been covered. Please check back frequently for updates.

Irs.gov offers an Interactive Tax Assistance (ITA) to assist you with questions that arise when preparing to file your return.  

The ITA is a tool that provides answers to several tax law questions specific to your individual circumstances. Based on your input, it can determine if you have to file a tax return, your filing status, if you can claim a dependent, if the type of income you have is taxable, if you’re eligible to claim a credit, or if you can deduct expenses. 

The ITA allows you to find topics using a search feature or by viewing a list of categories.  

You can make an appointment at an IRS Taxpayer Assistance Center Office to get help. Appointment times vary by tax issues and office locations.  

Once you find your local office, see what services are available or call 844-545-5640 to schedule an appointment. 

Where can I get additional help?

Get Help topics

Browse common tax issues and situations at TAS Get Help

If you still need help

The Taxpayer Advocate Service is an independent organization within the IRS that helps taxpayers and protects taxpayers’ rights. We can offer you help if your tax problem is causing a financial difficulty, you’ve tried and been unable to resolve your issue with the IRS, or you believe an IRS system, process, or procedure just isn’t working as it should. If you qualify for our assistance, which is always free, we will do everything possible to help you.

Visit www.taxpayeradvocate.irs.gov or call 1-877-777-4778.

Low Income Taxpayer Clinics (LITCs) are independent from the IRS and TAS. LITCs represent individuals whose income is below a certain level and who need to resolve tax problems with the IRS. LITCs can represent taxpayers in audits, appeals, and tax collection disputes before the IRS and in court. In addition, LITCs can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. Services are offered for free or a small fee. For more information or to find an LITC near you, see the LITC page on the TAS website or Publication 4134, Low Income Taxpayer Clinic List.

Where am I in the tax system?

Taxpayer Seeks Answers to Tax Questions