Since our January 2022 TAS Tax Tip: Verifying your identity to access certain IRS systems, the IRS and the ID.me service have made updates to the process for verifying customers’ identities who wish to access online accounts and other systems. Here’s the latest information you need to know.
On February 21, 2022, the IRS announced that it put new features in place for IRS Online Account registration. The Secure Access Digital Identity (SADI) program, that the IRS uses to verify your identity, now has a new option for customers to sign up for IRS online accounts without the use of any biometric data, including facial recognition.
Prior biometric data stored, including files that were already collected from customers who previously created an IRS Online Account, will be permanently deleted by March 11, 2022.
The IRS is working to institute a new system after this year’s filing season. The General Services Administration is currently working with the IRS to achieve the security standards and scale required of Login.Gov, with the goal of moving toward introducing this option after the 2022 filing deadline.
An ID.me Help site is available for anyone wanting more information about the new process changes and for general assistance when using the system. Information there describes why verification is needed, how you can verify via video chat, and how to manage your account. This includes how to keep your profile information current and how you can delete any previously uploaded selfies after March 11, if needed.
For more information about IRS Online accounts, see the Your Online Account page and the associated frequently asked questions and answers page.
Identity theft is a separate issue. See our Identity Theft Get Help page for information for individuals or see these business-related and Tax Professional resources depending on your specific situation.
You should also visit IRS.gov IRS Identity Theft Victim Assistance: How It Works and Identity Theft Central. Be aware that there are always new scams being developed and identity thieves trying to take advantage of unsuspecting taxpayers. Watch Report Phishing and Online Scams to keep yourself and family safe and learn how to report scams if you encounter them.
Visit the Taxpayer Advocate Service’s Get Help center for a list of tax topics to assist you with resolving many tax related issues.
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