The National Taxpayer Advocate’s (NTA) Annual Report to Congress creates a dialogue within the IRS and the highest levels of government to address taxpayers’ problems, protect taxpayers’ rights, and ease taxpayers’ burden.
IMPORTANT NOTICE: This report to Congress may currently contain some broken hyperlinks. The Taxpayer Advocate Service recently migrated our website to a new digital platform and we are currently working to repair any hyperlinks that may have been affected by the migration. We apologize for any inconvenience.
“To create an environment that encourages taxpayer trust and confidence, the IRS must change its culture from one that is enforcement-oriented to one that is service-oriented.”