The new TAP members will join 46 returning members to round out the panel of 75 volunteers for 2015. The new members were selected from more than 400 interested individuals who applied during an open recruitment period last spring and the pool of alternate members who applied in prior years.
“To meet the needs of the taxpaying public, it is critical that the IRS listen to taxpayers to hear what their needs and preferences are,” said Nina E. Olson, the National Taxpayer Advocate. “The citizen volunteers who serve on the TAP are, first and foremost, taxpayers who bring a taxpayer perspective to bear in advising on the IRS’s taxpayer service activities.”
The TAP listens to taxpayers, identifies issues, and suggests improvements to IRS service and customer satisfaction. You can contact the TAP representative for your area by calling 888-912-1227 (toll-free) or at improveirs.org.