NTA Blog 10/17/2018 NTA Blog: Announcing the 4th International Taxpayer Rights Conference and Reques... I’m pleased to announce the 4th International Taxpayer Rights Conference to be held May 23 and 24
NTA Blog 10/10/2018 The IRS Refuses to Provide Mandatory Employee Training on Taxpayer Rights For many years, I urged the IRS to adopt a Taxpayer Bill of Rights (TBOR)
NTA Blog 10/3/2018 Measuring the Taxpayer Experience – External Evaluations Show the IRS is Faili... In last week’s blog, I discussed how the Level of Service (LOS)
NTA Blog 9/26/2018 Measuring the Taxpayer Experience – The IRS’s Level of Service Measure Fails... In a series of blogs I published earlier this year, Telephone Service in an Omnichannel Environment
NTA Blog 9/20/2018 TAS Research Shows that Education Improves EITC Compliance Recently, the IRS provided its response to my Most Serious Problem addressing EITC issues
NTA Blog 9/13/2018 The IRS Might Recover EITC Using Its Newly Discovered Post-Processing Math Error... My June Report to Congress included an Area of Focus
NTA Blog 9/7/2018 As a Result of TAS Advocacy, the IRS is Working to Address a Computer Glitch Tha... About two years ago, TAS received cases where either the taxpayer or the Power of Attorney (POA)
NTA Blog 8/29/2018 The Systemic First Time Abatement Policy Currently Under Consideration by the IR... The IRS offers a First Time Abatement (FTA) program that is intended to be, and often
NTA Blog 8/22/2018 TAS Cases Demonstrate the Harm Caused by IRS Policies on Passport Certification excerpt
NTA Blog 8/16/2018 IRS Administration of the Section 965 Transition Tax Contravenes Congressional I... When Congress passes legislation as comprehensive and technical as the Tax Cuts and Jobs Act (TCJA)
