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Published: February 9, 2022   |   Last Updated: February 10, 2022

National Taxpayer Advocate Testifies About Challenges With Taxpayer Service in Front of the House Ways and Means Oversight Subcommittee

National Taxpayer Advocate Testifies About Challenges With Taxpayer Service in Front of the House Ways and Means Oversight Subcommittee

National Taxpayer Advocate Testifies Before the Ways and Means Committee Oversight Subcommittee

On Tuesday, February 8, National Taxpayer Advocate Erin M. Collins testified in front of the U.S. House of Representatives Ways and Means Committee Oversight Subcommittee about various challenges taxpayers face with the IRS.

During the hearing, Collins stated the number one priority of the IRS is to clean up the backlog of unprocessed tax returns.

“When I see the backlog, I don’t see piles of papers but instead I see people, families and businesses that need their returns processed,” Collins advocated.

She also discussed IRS staffing, the vital need to modernize the IRS Information Technology (IT) systems, and offered her solutions for removing barriers for taxpayers and improving quality of service.

Watch the replay of the National Taxpayer Advocate’s live testimony or read her written testimony.

To read the latest news, tax tips and the National Taxpayer Advocate’s blogs, visit the Taxpayer Advocate Service’s News and Information center.

To see our Tax Topic Get Help pages, which can assist you with resolving many tax related issues, visit the Taxpayer Advocate Service’s Get Help center.

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