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8/4/2021
2020 – MSP #05: E-Filing and Digitalization Technology
8/4/2021
2020 – MSP #04: Digital Communications
8/4/2021
2020 – MSP #03: Online Records Access
8/2/2021
2020 – MSP #02: Telephone and In-Person Service
7/30/2021
2020 – MSP #10: Refund Delays
7/30/2021
2020 – MSP #01: IRS Recruitment, Hiring and Employee Retention
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