2010 Annual Report to Congress
Dedication, Preface and Table of Contents
The Most Serious Problems Encountered by Taxpayers: Top Five Issues
- The Time for Tax Reform is Now
- The IRS Mission Statement Does Not Reflect the Agency’s Increasing Responsibility for Administering Social Benefit Programs
- IRS Performance Measures Provide Incentives that May Undermine the IRS Mission
- The Wage & Investment Division Is Tasked with Supporting Multiple Agency-Wide Operations, Impeding its Ability to Serve its Core Base of Individual Taxpayers Effectively
- IRS Policy Implementation Through Systems Programming Lacks Transparency and Precludes Adequate Review
Additional issues:
Status Updates on Previously Identified Problems
Volume 2: TAS Research and Related Studies
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