National Taxpayer Advocate (NTA) Nina Olson notes the IRS could only answer 57 percent of calls on tax day – an “F” in any grading book. Learn more about IRS budget issues and the NTA’s recommendations in her recent testimony to Congress.

Each year, taxpayers hire paid practitioners to prepare and file nearly 80 million individual tax returns, due to the overwhelming complexity of the tax code. Efforts by the IRS and Treasury to regulate preparers were halted when a U.S. district court found, in the Loving v. IRS case, that Treasury lacked authority to issue such standards. The National Taxpayer Advocate believes the district court’s decision in this case is based in part on an outdated understanding of return preparation and filing. In a recent Tax Notes Special Report she makes a strong case for preparer regulation.

Due to the current budget situation, including the sequester, all IRS and TAS offices will be closed on May 24, June 14, July 5, July 22 and Aug. 30, 2013. Tax-filing and payment deadlines will remain the same. More information about the impact of the shutdown is available on IRS.gov. 

When a taxpayer whose return was being delayed by the IRS was facing a possible repossession of his vehicle, TAS stepped in to help. See how his TAS case advocate saved the day on the Success Stories page.